Terms & Conditions
Terms & Conditions
These Terms and Conditions govern the use of services provided by ChargeScale EV, a California-based provider of EV charging infrastructure compliance and testing.
ChargeScale EV operates as a Registered Service Agency (RSA) in the State of California and provides regulatory testing and compliance services for electric vehicle supply equipment (EVSE).
Services are performed in accordance with applicable regulatory standards, including NIST Handbook 44 and the California Division of Measurement Standards (DMS).
Business Address
ChargeScale EV
2570 N. First Street
Suite 200-100A PMB 70169
San Jose, CA 95131
Scope of Services
ChargeScale EV provides EV charger testing, place-in-service inspections, regulatory compliance verification, and EV infrastructure consulting services.
Services may include:
• EVSE accuracy testing
• Place-in-service inspection and certification
• Regulatory compliance documentation
• Advisory consulting related to EV charging infrastructure
ChargeScale EV does not perform electrical installation, equipment repair, construction, or equipment modification unless separately contracted in writing.
Payment Terms
Cancellation Policy
Limitation of Liability
Governing Law
Invoices issued by ChargeScale EV are generally subject to Net 30 payment terms unless otherwise specified in writing.
Accepted payment methods include:
• ACH / EFT payments
• Credit or debit card payments processed through secure payment providers
Services may require a mobilization or scheduling fee prior to confirming a service date.
Mobilization and scheduling fees are non-refundable once a service date has been confirmed.
Cancellation terms are as follows:
• 7 or more business days before service: refund minus any coordination costs
• Less than 7 business days before service: mobilization fee retained
• After services begin or on-site arrival: no refunds provided
Consulting services become non-refundable once advisory work has begun.
ChargeScale EV provides regulatory testing, inspection, and advisory services for EV charging infrastructure.
ChargeScale EV is not responsible for equipment defects, manufacturer issues, installation errors, or infrastructure performance outside the scope of services provided.
Compliance testing and advisory recommendations are based on applicable regulatory standards and conditions observed at the time services are performed.
Testing results and compliance determinations are made in accordance with regulatory standards in effect at the time of service. Final regulatory authority rests with the applicable State or County Weights & Measures jurisdiction.
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the State of California.
